The Access Group
895 Dove Street

Third Floor
Newport Beach, CA 92660

P: 949-851-4778
F: 949-851-4777
info@access-group.net

 

Our Services

 

ITQ CoE Selective Outsourcing

 

ITQ CoE Selective Outsourcing - Our TAG Empowered™ Line of Operational Services give you expedited time-to-value and higher degrees of enterprise proficiency. Once CoE Development activities have been completed, The Access Group can provide full or functional outsourcing services to enable your organization to realize the significant benefits of a Center of Excellence without the required investment in resources required to operate it. Whichever way you choose to utilize us, engaging The Access Group’s Selective CoE Outsourcing Services provides the following:

  • Demand Generation Support – We will help ensure CoE adoption and rapid ROI

  • ITQ Best Practice Guidance & Adherence – Based on the polices established during CoE Development, our expert team will provide guidance and enforcement to ensure that quality practices are employed to provide benefit to the enterprise

  • Engagement Management – Our senior engagement managers can provide hands-on oversight of all CoE engagements to ensure that services are performed efficiently and effectively. Our experience with all aspects of CoE operations and expertise with testing and quality methodologies ensures that your investment is leveraged effectively.

  • Support of On-Site Equipment – Quality testing, management and monitoring toolsets can be very complex and require significant integration with your environment. Our team of ITQ System Administrators can work with your technical team to oversee, administer and manage all CoE-related infrastructure components.

  • Script Development & Execution – The development of testing and monitoring scripts – automated functional scripts, performance scripts and application monitoring scripts – is very complex and specialized. It can take significant resources to maintain the training and expertise necessary to adequately leverage the tools. And the failure to do so can result in the failure to realize the intended benefits. Our expert script development team can provide the script development support you required to fully leverage your CoE investment.

  • Toolset Support – As your organization, needs and environment change, there will be a need for ongoing support, maintenance and management of your selected toolsets. Our team of ITQ System Administrators can own all responsibility for the support, maintenance and management of your CoE tools.

Whatever your needs, we can package a selective outsourcing agreement that meets your specific needs. Whether you are simply looking for script development support or a full ITQ outsourcing solution, we can help your organization rapidly realize the benefit of your CoE investment.

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