Who We Are

 

The Access Group is a business consultancy that provides innovative and comprehensive business solutions to enterprise organizations. We help IT organizations adopt and adapt the principles of IT Service Management (ITSM) and ITIL® to improve service levels, reduce operating costs and meet corporate compliance requirements. A cornerstone of this emphasis is the development of long-term Business Optimization solutions using Mercury's products as a framework. Mercury is the Gartner-recognized leader for Business Technology Optimization software for the Enterprise.

 

In addition to our practice which assesses and develops ITIL® discipline, we design and operationally manage TAG Empowered™ Centers of Excellence for Enterprise Testing, Application Management and IT Governance. TAG Empowered™ solutions provide customers much faster return on investment by cutting the time out of developing complicated internal service organizations. TAG Empowered™ Centers are world-class operations driven by best-practices, process-focused discipline and expert consultants.

 

The Access Group - When IT Means Business.